TERMS OF USE

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.

ACCESS TO THIS WEBSITE PETITEMOO.CO.UK IS SUBJECT TO THE FOLLOWING CONDITIONS.

BEFORE PLACING AN ORDER WITH PETITEMOO YOU MUST HAVE READ AND AGREED TO THESE TERMS AND CONDITIONS. IF YOU ARE UNHAPPY WITH ANY ASPECT OF THESE, THEN YOU SHOULD CONTACT US AT HELLO@PETITEMOO.CO.UK

COPYRIGHTS

EXCEPT AS EXPRESSLY STATED IN THIS SITE, NO PART OF THIS WEBSITE, INCLUDING INFORMATION, IMAGES, LOGOS, PHOTOS, AND OVERALL APPEARANCE OF THE SITE, MAY BE COPIED, REPUBLISHED, BROADCAST OR REPRODUCED IN ANY FORM WITHOUT THE PRIOR PERMISSION OF THE COPYRIGHT HOLDERS EXCEPT FOR YOUR OWN PERSONAL OR NON-COMMERCIAL USE.

YOU ALSO AGREE, ON ENTERING THIS SITE, NOT TO ADAPT, ALTER OR CREATE A DERIVATIVE WORK FROM THE SITE CONTENT EXCEPT FOR YOUR OWN PERSONAL, NON-COMMERCIAL USE.

CONTENT ACCURACY

WHILST ALL REASONABLE EFFORTS HAVE BEEN MADE TO ENSURE THE ACCURACY OF CONTENT, NO RESPONSIBILITY CAN BE TAKEN FOR ANY ERROR OR OMISSION.

ORDERS

ALL OF OUR GARMENTS ARE MADE TO ORDER. THEREFORE, IF YOU WANT TO CANCEL YOUR ORDER YOU MUST DO SO WITHIN 24 HOURS OF PLACING THE ORDER.

SHIPPING

YOU WILL RECEIVE A SHIPMENT CONFIRMATION EMAIL WITH THE SHIPPING TRACKING NUMBER WHEN THE ORDER HAS BEEN DISPATCHED.

FOR ORDERS OUTSIDE THE UNITED KINGDOM, CUSTOMS DUTY WILL BE CHARGED TO YOU DEPENDING UPON THE RATES APPLICABLE IN THE COUNTRY IN WHICH YOU RESIDE. PETITEMOO IS NOT RESPONSIBLE FOR PAYMENT OF THIS DUTY. THE SHIPPING COMPANY WILL CONTACT YOU ONCE YOUR ITEMS ARE IN CUSTOMS TO LET YOU KNOW THE COST. BE AWARE THAT THIS MAY DELAY YOUR DELIVERY TIME AS GOODS HELD AT CUSTOMS. IT WILL BE YOUR RESPONSIBILITY TO PAY THE NECESSARY CHARGES FOR LOCAL AUTHORITIES TO RELEASE THE GOODS.

ONLINE RETURNS POLICY

ALL SALES ARE FINAL AFTER 14 DAYS FROM THE DATE OF DELIVERY TO YOU. REQUESTS FOR RETURNS OUTSIDE OF THIS PERIOD WILL NOT BE ACCEPTED FOR ANY REASON.

WE DO NOT ACCEPT RETURNS OR EXCHANGES EXCEPT IN THE CASE OF FAULTY ITEMS AND ITEMS THAT ARE DAMAGED IN TRANSIT. AT OUR DISCRETION, WE MAY OFFER THE RETURN OF ITEMS SOLELY FOR THE PURPOSE OF SIZE ALTERATION.

ALL GOODS ARE QUALITY CHECKED BEFORE THEY ARE DESPATCHED. HOWEVER, IF YOU BELIEVE THAT AN ITEM IS FAULTY OR DAMAGED THEN PLEASE CONTACT US ON HELLO@PETITEMOO.CO.UK WITHIN 14 DAYS OF RECEIPT OF THE ITEM WITH PHOTOGRAPHIC EVIDENCE OF THE FAULT OR DAMAGE.

GOODS ARE CLASSIFIED AS FAULTY IF THEY ARE NOT OF SATISFACTORY QUALITY, FIT FOR PURPOSE OR AS DESCRIBED. PLEASE NOTE THAT ITEMS WHICH ARE DAMAGED AS A RESULT OF NORMAL WEAR AND TEAR, BY ACCIDENT OR THROUGH MISUSE WILL NOT BE CONSIDERED FAULTY.

WHERE WE AGREE TO ACCEPT A RETURN OR EXCHANGE, THEN PETITEMOO WILL COVER THE RETURN COSTS.

ALL ITEMS MUST BE RETURNED IN A NEW AND UNUSED CONDITION WITH ALL PACKAGING AND TAGS STILL ATTACHED AND ACCOMPANIED BY THE ORIGINAL SALES FORM SENT TO YOU WITH THE ITEM.

COLOURS

WE TRY TO DISPLAY THE COLOURS OF OUR PRODUCTS ON OUR WEBSITE AS ACCURATELY AS POSSIBLE BUT PLEASE NOTE THAT PHOTOGRAPHY CAN SOMETIMES ALTER THE COLOUR OF ITEMS. ALSO, AS COMPUTER MONITORS, TABLETS AND MOBILE DEVICES VARY, WE CANNOT GUARANTEE THAT COLOURS WILL BE EXACTLY AS THEY APPEAR ON YOUR DEVICE.

FURTHER INQUIRIES

ANY FURTHER INQUIRIES SHOULD BE DIRECTED TO HELLO@PETITEMOO.CO.UK